Shipping policy

Shipping Policy for Hench Body Armour

We ship all orders from our UK facility. We focus on fast handling and clear communication.

Order Processing
We process orders within one to two business days after payment confirmation.

Shipping Coverage
We deliver across the UK.

Delivery Time
Standard delivery takes two to five business days. Couriers may take longer during peak periods.

Shipping Fees
We calculate shipping fees at checkout based on the weight and size of your order.

Order Tracking
We email your tracking number once your order is dispatched. You can monitor your parcel at any time.

Address Issues
If the courier cannot deliver your parcel they will attempt redelivery or provide collection details. If your order returns to us due to an incorrect address you will need to cover reshipping costs.

Damaged or Missing Items
If your order arrives damaged or incomplete, contact us within forty eight hours with photos of the issue. We will review and provide a solution.

Support
For shipping related inquiries, contact our support team. We respond within one business day.